Flagship case study

AIESEP

Keeping an international education community connected between conferences

Year
2022
Industry
Education & Research
Scope
Branding
Timeline
4 months
Images
8 published
AIESEP international community platform being used on a tablet
01

Starting condition

What needed to change

An established international association needed to make membership useful during the long periods between major gatherings.

Static information alone could not support the conversations, research exchange and focused interest groups that sustain an academic community. Members needed clear ways to receive updates, message one another and join relevant discussions, while administrators needed a platform that remained organised and secure. The experience also had to feel credible across countries and institutions without becoming cumbersome for occasional users.

Executive summary

Summary

Business condition
An established international association needed to make membership useful during the long periods between major gatherings.
Organizing decision
Membership, private collaboration and association communications were brought into one coherent digital environment.
Studio contribution
Membership Platform & Visual Identity
What you can inspect
The work, and the decisions behind it.
03

The decisions

What was decided, and why

The thinking, as it was published.

  1. Static information alone could not support the conversations, research exchange and focused interest groups that sustain an academic community. Members needed clear ways to receive updates, message one another and join relevant discussions, while administrators needed a platform that remained organised and secure. The experience also had to feel credible across countries and institutions without becoming cumbersome for occasional users.

  2. A refined identity and membership architecture support activity feeds, private messaging, special interest groups and member updates. Those features give academics practical routes to share research and continue conversations outside conferences, while marketing automation supports regular communication from the association. The system presents AIESEP more coherently and gives members a clearer understanding of where different kinds of activity belong.

  3. We audited the existing platform, mapped content and membership journeys and then reshaped the information architecture around common member tasks. Design, development, semantic restructuring and monthly editorial campaigns were coordinated so the platform could function as an ongoing communication channel. The work prioritised understandable navigation and practical administration over adding features that would be difficult for members or the association to sustain.

02

Design response

The organizing idea

Membership, private collaboration and association communications were brought into one coherent digital environment.

A refined identity and membership architecture support activity feeds, private messaging, special interest groups and member updates. Those features give academics practical routes to share research and continue conversations outside conferences, while marketing automation supports regular communication from the association. The system presents AIESEP more coherently and gives members a clearer understanding of where different kinds of activity belong.

03

Published process

How the work moved

Technical structure and member behaviour were reviewed before community features were reorganised.

We audited the existing platform, mapped content and membership journeys and then reshaped the information architecture around common member tasks. Design, development, semantic restructuring and monthly editorial campaigns were coordinated so the platform could function as an ongoing communication channel. The work prioritised understandable navigation and practical administration over adding features that would be difficult for members or the association to sustain.

04

System delivered

01Membership Platform & Visual Identity
05

Evidence standard

What we publish

Published work, with its source.

This profile carries the complete published project image set and identifies its source. Commercial results and third-party endorsements appear only when their source and publication status are clear.

Original published case record
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